PRIVACY POLICY – HOM HOM BEAUTY

HOM HOM BEAUTY respects the privacy of our customers and is committed to protecting personal information collected through our website, LINE Official Account, booking channels, social media, and in-store services.
1. Information We May Collect
We may collect personal information including, but not limited to:
* Name
* Telephone number
* Email address
* Booking and appointment details
* Selected services and service preferences
* Treatment history
* Payment-related information where necessary
* Messages and inquiries sent to the shop
* Relevant health, allergy, skin, or treatment-related information voluntarily provided by the customer
* Before-and-after photographs where applicable and with appropriate permission
2. How We Use Personal Information
We may use personal information to:
* Manage bookings and appointments
* Confirm, change, or follow up on appointments
* Provide requested spa, beauty, body care, and relaxation services
* Respond to customer inquiries
* Process payments
* Maintain treatment and customer service records
* Improve our services and customer experience
* Send service updates, promotions, special offers, or other marketing communications through LINE or other channels where permitted
* Comply with applicable legal and regulatory requirements
3. Promotional Messages via LINE
Customers who add the HOM HOM BEAUTY LINE Official Account may receive service updates, promotions, special offers, or other relevant communications from the shop.
Customers may choose to mute, block, or stop receiving notifications in accordance with the available settings provided by LINE.
4. Health and Treatment Information
In some cases, customers may voluntarily provide information relating to allergies, pregnancy, skin condition, recent procedures, injuries, or other health-related matters so that our staff can consider whether a treatment is suitable.
We will use such information only where reasonably necessary to provide safe and appropriate services.
5. Before & After Photos
HOM HOM BEAUTY may ask customers for permission to take before-and-after photographs for treatment records, progress tracking, educational purposes, or marketing.
Identifiable photographs will not be used for promotional or marketing purposes without the customer’s prior permission.
6. Reviews and Testimonials
Customers may voluntarily publish reviews about HOM HOM BEAUTY on public platforms such as Google Maps.
The shop may wish to display selected reviews on its website or promotional channels. Where reviews are used, HOM HOM BEAUTY may display the public review text, star rating, and public display name.
As a general practice, customer profile photographs will not be reused on the HOM HOM BEAUTY website unless permission has been obtained. If any additional identifiable information is to be used for marketing, the customer’s permission will be requested first.
7. Sharing of Personal Information
HOM HOM BEAUTY does not sell customer personal information.
We may share limited personal information with trusted service providers where necessary to operate our website, manage bookings, process payments, provide hosting, support communications, or operate other business systems.
Any information shared will be limited to what is reasonably necessary for the relevant service.
8. Cookies and Website Data
The HOM HOM BEAUTY website may use cookies or similar technologies to support website functionality, improve user experience, understand website usage, and support analytics or marketing.
Customers may be able to manage cookie settings through their browser or other available controls.
9. Data Security
HOM HOM BEAUTY takes reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
10. Data Retention
Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, including customer service, booking records, business administration, accounting, legal requirements, or dispute resolution.
11. Customer Rights
Subject to applicable data protection laws, customers may have the right to request access to their personal information, request correction of inaccurate information, request deletion in certain circumstances, restrict or object to certain uses of information, or withdraw consent where consent is the legal basis for processing.
Customers may contact HOM HOM BEAUTY if they wish to make a privacy-related request.
12. Third-Party Services
Our website or communication channels may use or link to third-party services including Google, LINE, payment providers, booking services, social media platforms, or website hosting providers.
These third-party services may have their own privacy policies and terms of use, which may apply when customers use those services.
13. Changes to This Privacy Policy
HOM HOM BEAUTY may update this Privacy Policy from time to time to reflect changes in our services, business operations, website, or applicable legal requirements. The latest version published on the website will apply.
Contact Information
HOM HOM BEAUTY
Prawet Branch
Chaloem Phrakiat Rama IX Soi 22, Bangkok, Thailand
Phone: 080-147-6745
Website: homhombeauty.com